The Art of Service
With nearly two decades of hospitality industry experience to his credit and having worked on the development of over 20 restaurant brands, Christian’s passion for the industry and attention to detail – and the customer, is at the forefront of his commitment to training staff members on The Art of SERVICE.
Christian Orlando’s career highlights include sommelier duties at Mario Batali and Joe Bastianch’s Otto in New York, and most notably as a frontline manager for Jody Pennette’s cb5 Restaurant Group where he was part of the opening team for Lolita, Red Lulu and China White restaurants and bars. Christian is also a brand ambassador for William Grant and Sons Spirits Company.
Service training and product knowledge comes in the form of:
Christian’s 10 points of service that separate average service from memorable service